The Royal Children’s Hospital (“us”, “we”, or “our”) operates the website at https://pig.rch.org.au/ (the “Site”).
This page informs you of our practices regarding the collection, use and disclosure of Personal Information when you use the Site.
We use your Personal Information for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this statement. Unless otherwise defined in this Privacy Statement, terms used in this Privacy Statement have the same meanings as in our Access Agreement, accessible at the Site.
Information Collection And Use
While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address (“Personal Information”).
The purpose for which we collect personal information is to provide you with the best experience possible on the Site and for our internal business purposes that form part of normal business practices.
We may also collect information that your browser sends whenever you visit the Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of the Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party sites such as Google Analytics that collect, monitor and analyze this type of information in order to increase the Site’s functionality. These third party site providers have their own privacy policies addressing how they use such information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Site.
We send a session cookie to your computer when you log in to your User account. This type of cookie helps if you visit multiple pages on the Site during the same session, so that you don’t need to enter your password on each page. Once you log out or close your browser, this cookie expires.
We also use longer-lasting cookies for other purposes such as to display your content and account information. We encode our cookie so that only we can interpret the information stored in them. Users always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of the Site may not function as effectively or may be considerably slower.
We may employ third party companies and individuals to facilitate the Site, to provide the Site on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance With Laws
We may disclose personal information in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities.
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of the Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the information, including Personal Information, to Australia and process it there.
Your consent to this Privacy Statement followed by your submission of such information represents your agreement to that transfer.
Access and Correction
Information Privacy Principle 6 of the Privacy and Data Protection Act 2014 (Vic) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above.
Please note that the access and correction requirements under this Privacy Statement operates alongside and do not replace other informal or legal procedures by which an individual can be provided access to, or correction of, their personal information, including the requirements under the Freedom of Information Act 1982 (Vic).
The Privacy and Data Protection Act 2014 (Vic) allows you to make a complaint about any alleged breaches of privacy. In order to lodge a complaint with us, please contact us using the details above with the following information:
Your name and address;
Details of the alleged breach of privacy; and
URL link to the alleged breach of privacy (if applicable).
Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.
Retention of Information
We retain information for as long as required, allowed or we believe it useful, but do not undertake retention obligations. We may dispose of information in our discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes To This Privacy Statement
We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page.
You are advised to review this Privacy Statement periodically for any changes. Changes to this Privacy Statement are effective when they are posted on this page.
You warrant that you are able to give consents under Australian Law or, in the event that you do not have the capacity to give consent, you warrant that your guardian or attorney is able to give any consent required under this Privacy Statement on your behalf.
You hereby expressly and voluntarily grant your informed consent to us to deal with your personal information in accordance with the terms and conditions of this Privacy Statement. Should you retract your consent, please contact us. If you retract your consent, you acknowledge and agree that failure to provide certain types of personal information may not give you access to the full functionality of the Site.
If you have any questions about this Privacy Statement, please contact us.